About/FAQ
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Perfect Furniture and Lighting is a leading furniture manufacturing company dedicated to crafting high-quality, stylish, and functional furniture pieces that elevate living and working spaces. With a commitment to exceptional design, craftsmanship, and sustainability, we bring innovation to the world of furniture.
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Our mission is to enrich people's lives by providing them with furniture that combines aesthetic appeal, comfort, and durability. We strive to create pieces that inspire creativity, foster productivity, and enhance the overall ambiance of any environment.
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We envision a world where our furniture becomes an integral part of homes, offices, and public spaces, contributing to a harmonious blend of design and functionality. We aim to set new standards in the furniture industry through continuous innovation and customer-centric approaches.
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At Perfect Furniture and Lighting, we offer an extensive range of furniture products, including:
- Sofas and Couches
- Dining Tables and Chairs
- Bedroom Sets
- Interior Lighting
- Office Desks and Chairs
- Outdoor Furniture
- Customized Furniture Solutions
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Our commitment to quality is unwavering. Each piece of furniture undergoes rigorous quality checks to ensure it meets the highest standards of craftsmanship, durability, and comfort. We source the finest materials and employ skilled artisans to bring our designs to life.
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Environmental responsibility is at the core of our operations. We strive to minimize our carbon footprint by using sustainable materials, optimizing production processes, and reducing waste. Our goal is to create furniture that enhances spaces while respecting the planet.
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We collaborate with interior designers, architects, and individual clients to create bespoke furniture solutions that align with their vision. Our team works closely with clients to understand their needs and preferences, resulting in personalized and functional furniture pieces.
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We accept credit payment from Visa, MasterCard, Discover, and American Express.
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Timeframe for returns:
You have up to 30 days from the date of purchase to return eligible items.
Deposit:
The deposit is non-refundable, but you can choose to purchase a product with a higher value than the deposit amount.
Condition of items:
Returned items must be in new, unused, and undamaged condition. They must include all original packaging, tags, and accessories.
Restocking fee:
A restocking fee of 15% will be deducted from the refund amount for all returned items.
Refund method:
Refunds will be issued in the original form of payment used during the purchase. Delivery and assembly charges are non-refundable.
Exclusions:
Refunds will be issued in the original form of payment used during the purchase. Delivery and assembly charges are non-refundable.
Exchange policy:
You can exchange an item for a different product or size of equal value. If the new item has a higher value, you will need to cover the price difference.
Delivery and assembly fees:
Delivery, assembly, and other service fees are non-refundable.
Proof of purchase:
A valid receipt or proof of purchase is required for all returns.
Damaged or defective items:
If your item arrives damaged or defective, please notify us within 7 days of delivery for assistance with a replacement or return.
Shipping costs:
Return shipping costs are the responsibility of the customer unless the return is due to a damaged or defective item.
Timeframe for refunds:
Once we receive the returned item, please allow up to 10 business days for the refund to be processed.